Privacy Policy

A. Data Controller

In accordance with the General Data Protection Regulation (GDPR), the entity responsible for the processing of personal data on this website is:

Tragant Handels- und Beteiligungs GmbH (hereinafter: Tragant)
Beeskowdamm 13-15
14167 Berlin
Tel.: +49 (0)30 8459080
Web: http://www.tragant.de/
E-Mail: info@tragant.de
Datenschutzbeauftragter: Carsten Päpke
E-Mail: datenschutz@tragant.de

This Privacy Policy informs you about the nature, scope, and purpose of the processing of your personal data (hereinafter referred to as “data”), as well as your rights in relation to such data.

B. Data Processing

To provide our website, we utilize a hosting provider that hosts our website on its servers. Our website also employs third-party website tracking technologies.

I. Log Data (Server Logs)

When you visit our website, both we and our hosting provider automatically collect the following data:

URL of the page visited
Date and time of access
Amount of data transferred
Browser type and version
Operating system used
Referrer URL (previously visited website)
IP address

These data are technically necessary to ensure the security and proper functioning of our website. They are used for error analysis and to protect against attacks. Data collected by us is automatically deleted after 30 days, unless there are specific security incidents that require extended storage. The legal basis is Article 6(1)(f) GDPR. Log files generated by our hosting provider are automatically deleted after nine weeks.

II. Contact

If you contact us via our contact forms or by email, we process the information you provide for the purpose of handling your request. The legal basis for this processing is Article 6(1)(b) GDPR (pre-contractual measures) or Article 6(1)(f) GDPR (legitimate interest).

III. Customer Accounts

If you create a customer account, we store your basic data (name, address, email address, payment information) and usage data (username, password). You may also store delivery addresses and create additional users for your account, whose data will also be stored. This processing is based on your consent pursuant to Article 6(1)(a) GDPR.

IV. Order Processing

Your order data is processed by Tragant for the purpose of fulfilling the purchase contract. The processing of this data is based on Article 6(1)(b) GDPR. Your address data will be provided to the company responsible for delivering your order. Where necessary to fulfill the contract, we may also provide your email address or phone number to the delivery company to coordinate a delivery appointment. Tragant will transmit transaction data (name, order date, payment method, shipping and/or delivery date, amount, payee, and, if applicable, bank or credit card details) to the payment service provider responsible for processing the payment. For the purpose of fulfilling payments, transportation, and any warranties, we may share your company name and authorized representative with insurers and service providers involved in the transaction.

V. Integration of External Content

Our website may include external content such as YouTube. Such content is only loaded and displayed after you have given your explicit consent.

C. Cookies

We use cookies to provide certain website functions. Cookies are small data packets stored on your device. You can manage or revoke your consent through our cookie banner at any time. You may delete all cookies stored on your device and configure your browser to block cookies. Please note that disabling cookies may require you to adjust some settings with each visit and may impair certain website functions.

I. Essential Cookies

These cookies are required to ensure the basic functionality of the website:

Selected language of the website (storage duration: 1 year)

II. Functional Cookies

These cookies enable additional features:

Number of items per page: Remembers your preference for the number of items displayed per page (storage duration: 1 year).
Sorting category: Remembers your preferred item sorting category (storage duration: 1 year).
Sorting order: Remembers your preferred sorting order (storage duration: 1 year).
Display settings: Saves your preferred view settings (storage duration: 1 year).
Product comparison in the docking station tool: Stores compared products (storage duration: 1 year).
External content display: Stores your consent to display external content (storage duration: 1 year).

III. Revocation and Adjustment

You may adjust your cookie preferences at any time in this Privacy Policy.

D. Data Retention

Personal data is retained by Tragant only as long as necessary for the purposes for which it was collected or until you withdraw your consent. Where statutory retention obligations apply, certain data may be retained for up to 10 years regardless of the original processing purpose.

E. Your Rights as a Data Subject

You have the following rights under the GDPR:

Right of access (Art. 15 GDPR): You may request a copy of your personal data processed by us.
Right to rectification (Art. 16 GDPR): You may have inaccurate or incomplete data corrected.
Right to erasure (Art. 17 GDPR): You may request the deletion of your data, unless statutory retention obligations apply.
Right to restriction of processing (Art. 18 GDPR): Under certain conditions, you may request restriction of data processing.
Right to object (Art. 21 GDPR): You may object to the processing of your personal data.
Right to data portability (Art. 20 GDPR): You have the right to receive your data in a machine-readable format.
Right to withdraw consent (Art. 7(3) GDPR): You may withdraw previously given consent at any time, with future effect.

I. Right to Lodge a Complaint

If you believe that we are processing your personal data unlawfully, you may lodge a complaint with the competent supervisory authority:
http://www.datenschutz-berlin.de/

F. Data Transfers to Third Countries

Currently, our website does not transfer any personal data to countries outside the European Economic Area (EEA). If this changes in the future, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or compliance with the Trans-Atlantic Data Privacy Framework (TADPF).