Privacy Policy

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A. Data Controller

The controller responsible for the processing of personal data under this website, in accordance with the provisions of the General Data Protection Regulation (GDPR), is:

Tragant Handels- und Beteiligungs GmbH (hereinafter: Tragant)
Beeskowdamm 13-15
14167 Berlin, Germany
Phone: +49 030 8459080
Web: http://www.tragant.de/
Email: info@tragant.de
Data Protection Officer: Carsten Päpke
Email: datenschutz@tragant.de

This Privacy Policy informs you about the type, scope, and purpose of the processing of your personal data (hereinafter: data) and your rights.

B. Data Processing

To operate our website, we use hosting providers who process data on our behalf. This includes all data collected in connection with the use of the website. The basis for this is Article 6 (1) (f) GDPR (legitimate interests). You can request a list of the service providers used from us.

II. Log Data (Log Files)

When you visit our website, we automatically store the following data:
  • Name of the accessed page
  • Date and time of access
  • Amount of data transmitted
  • Browser type and version
  • Operating system used
  • Referrer URL (previously visited website)
  • IP address
This data is technically necessary to ensure the security and functionality of our website. We use it for error analysis and to defend against attacks. The data is automatically deleted after 30 days unless specific security incidents require longer storage. The basis is Article 6 (1) (f) GDPR.

III. Contact

When contacting us via our form or email, we process your information to handle your request. This is done based on Article 6 (1) (b) GDPR (pre-contractual measures) or Article 6 (1) (f) GDPR (legitimate interests).

V. Customer Account

If you create a customer account, we store your personal data (name, address, email address, bank details) and usage data (username, password). This is based on your consent under Article 6 (1) (a) GDPR.

VI. Order Processing

Your order data is processed by Tragant for the execution of the purchase contract. Processing is carried out on the basis of Article 6 (1) (b) GDPR. Your address data is shared with the shipping company responsible for delivery. If necessary for contract execution, we may also share your email address or phone number with the shipping company for delivery scheduling (notification). Tragant shares your transaction data (name, order date, payment method, shipping/receipt date, amount, and payment recipient, if applicable bank account or credit card details) with the payment service provider handling the payment. For payments, transportation, and any warranties, we share your company's name and representative with insurers and service providers involved in order processing.

C. Cookies, Website Analytics, and Marketing

We use cookies to provide certain functions. Cookies are small data packets stored on your device. You can manage your consent via our cookie banner and withdraw it at any time. You can delete all cookies stored on your device and configure modern browsers to prevent the storage of cookies. In this case, you may need to configure some settings each time you visit our website and may experience limited functionality.

I. Essential Cookies

These cookies are necessary to ensure the basic functions of the website:
  • Selected website language (storage duration: 1 year)

II. Functional Cookies

These cookies enable additional functionalities:
  • Selection of how many items are displayed per page: Stores your preference (storage duration: 1 year).
  • Sort order of items: Stores your preferred sorting (storage duration: 1 year).
  • Display options for items: Stores your view settings (storage duration: 1 year).
  • Item comparison in docking station tool: Stores compared items (storage duration: 1 year).
  • Display of external content: Stores your consent (storage duration: 1 year).

III. Withdrawal and Adjustment

You can adjust your cookie settings in our Privacy Policy at any time.

D. Data Retention Period

Tragant stores personal data only as long as it is necessary for the purposes for which it is processed or until your consent is withdrawn. If legal retention obligations apply, certain data may be retained for up to 10 years regardless of processing purposes.

E. Your Rights as a Data Subject

As a data subject, you have the following rights:
  • Access (Article 15 GDPR): You can request an overview of your personal data processed by us.
  • Rectification (Article 16 GDPR): Incorrect or incomplete data can be corrected.
  • Erasure (Article 17 GDPR): You can request the deletion of your data unless legal retention obligations apply.
  • Restriction (Article 18 GDPR): Under certain circumstances, you can request the restriction of the processing of your data.
  • Objection (Article 21 GDPR): You can object to the processing of your data.
  • Data portability (Article 20 GDPR): You have the right to receive your data in a machine-readable format.
  • Withdrawal of consent (Article 7 (3) GDPR): You can withdraw your consent at any time with future effect.

I. Right to Complain

If you believe that we are processing your data unlawfully, you can file a complaint with the relevant supervisory authority.
http://www.datenschutz-berlin.de/

F. Data Transfers to Third Countries

We transfer data to third countries (e.g., the USA) only if appropriate safeguards, such as standard contractual clauses or compliance with the Trans-Atlantic Data Privacy Framework (TADPF), are in place.